Terms & Conditions

CHANGES AND CANCELLATIONS
You may make changes or cancel your order 8 business days or more prior to the date when your order is packed to be picked up or shipped out. Orders canceled within this period are eligible for a refund or store credit. After the eighth day, additions to your order can be made and cancellations accepted, but ONLY store credit will be given NO refunds. 3 days prior to when your order is supposed to be picked up or shipped out, NO cancellations and NO changes will be accepted, ONLY additions to your order. 

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REFUNDS

If your order does not meet our quality standards, please notify us within 24 hours of delivery. Refunds will be considered on a case-by-case basis, and approved returns will receive store credit valid for one month. Please note that if the product does not arrive at our facilities on time for shipment or is unsatisfactory during our pre-delivery quality control process you will receive a full refund for that specific product. These issues are our responsibility.

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RETURNS
If the flowers are in perfect condition upon arrival but do not meet your visual expectations, you may request a return. A restocking fee of $5 per bunch will be applied to cover processing costs.

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COUPONS
Promo codes cannot be applied to products that are already on sale as they are already discounted.